My husband Michael and I have been in the market for a new home for the better part of a year and to be honest we didn’t really know where to start when it came to selling our existing house and purchasing a new one. Since we stated looking for a new home, we met and worked with several realtors, however, none of them came close to demonstrating the level of professionalism and integrity that was demonstrated by Robert Gruich.
We were introduced to Robert by my sister who recently purchased a condo, and used Robert as her agent. After hearing her testimonial of how he took his time to understand her housing needs, and worked relentlessly to fulfill them; my husband and I quickly realized that what our housing search was missing, was Robert Gruich.
Upon meeting with Robert he was quick to realize that both my husband and I are terribly busy between the random hours of shift work and raising our two year old daughter. Robert understood our time restraints and our desire to relocated and worked far beyond the call of duty to ensure that a successful real estate transaction occurred. When we listed our home in March, Robert held an open house where he followed up with prospective clients and agents to find a suitable buyer for our home. Robert also set up numerous showings of our home and consistently provided us with constructive feedback upon completion. When we received offers, Robert was here typically within an hour to present. Through the sale of our home, my husband and I both felt as though we were in good hands and could fully trust the advice and guidance provided by Robert.
After the sale of our home, my husband and I were anxious to say the least to find our new home. Through this process Robert proved to be a saint by fielding my numerous calls and emails filled with panic and doubt. Robert reassured me time after time that everything would work out and we would find the perfect home. We had 4 month closing on our home, during which Robert met with us on short notice (countless times) at all hours of the day and night. Robert, knowing what my husband and I were looking for would research prospective properties prior to visiting them to ensure that they were aligned with our expectations. We are so grateful of Robert for doing this for us; as this saved us from spending numerous hours away from our daughter unnecessarily.
When we would view a home with Robert, his integrity and industry knowledge was always something that we highly valued. Despite the fact, that Robert had shown us countless homes over countless months, he remained patient and enthusiastic through the entire process. When we would enter a home that was not necessarily for us, instead of trying to make the sale, Robert would show us why a home would not be suitable; stopping short of nothing. In fact, one of the first homes we seen with Robert, he ran out to his car to obtain a moisture meter, flashlight and tape measure to demonstrate a home’s true condition.
As our four months, quickly dissipated, true panic set in for both my husband and I. As time drew closer, we felt as though we were doomed to rent and had several discussions with Robert to this effect. Robert had suggested that we tour the neighborhoods we would like to live in and write down addresses of the homes we thought would suit our needs. Needless to say, my husband and I were a bit skeptical of the process and highly doubted it would result in home ownership. However, at this stage of the game, we both agreed we had nothing to lose and trusted in Robert and his unconventional methods. We sent Robert a list of 50 houses we liked and he sent each one a letter advising that he had a client who expressed interest in their home. Out of the 50 we received 1 reply, and unfortunately, it was not the house for us. We had 6 weeks left until the closing of our current home, when Robert; as persuasive as he is, convinced my husband and I to send him an additional list of houses we liked that were not on the market. After some resistance we complied. Within a week we were contacted by Robert to let us know that there were 3 people who received the letter who were interested in selling. Luckily for us the first house we visited that day was the house for us. We submitted an offer 20 minutes after seeing the home and the offer was accepted 3 hours thereafter. With one month to spare, Robert kept his promise to us: we had nothing to worry about and something would come up.
It was Robert’s proven integrity, industry knowledge and professionalism that laid the ground work for us to trust in his strategic plans and unconventional methods which in turn lead us to our new home. Working with Robert for the last 6 months has been the most positive experience one could ask for while using the services of a realtor. Robert is truly a credit to the industry and potentially one of the most patient people to walk this planet! Working with Robert has almost been a bit of a “bitter sweet” scenario; yes we found the home we were looking for, but my husband and I will both miss working with him.
Julie E.